Hello, my name is

Christian Aguirre

IT Support & Security Operations Analyst

Security+ certified IT professional focused on IT support and troubleshooting. I support users, resolve technical issues, and work with tools like Active Directory and Microsoft 365. I also build hands on labs using Microsoft Sentinel and Sysmon to strengthen my security and monitoring skills.

01. About Me

I am an IT support focused professional with hands on experience in troubleshooting, system operations, and log analysis. I’ve built labs using tools like Microsoft Sentinel, Sysmon, Active Directory, and Azure to better understand system activity and basic security monitoring.

In my current role supporting a federal facility, I coordinate technical issues, support users, and work with vendors and infrastructure teams to keep systems running smoothly. This has strengthened my ability to troubleshoot, communicate clearly, and work in structured environments.

Active Directory Microsoft 365 ServiceNow Windows Troubleshooting Microsoft Sentinel Log Analysis SQL Security+
Christian Aguirre

02. Skills

Security & Operations

  • • Security monitoring & triage
  • • Azure & Microsoft Sentinel
  • • KQL log investigation
  • • Windows event analysis

Data & Analytics

  • • SQL (joins, CTEs, cleaning)
  • • Python (pandas, analysis)
  • • Tableau dashboards
  • • Excel modeling & KPI design

Tools & Languages

  • • PowerShell scripting
  • • GitHub version control
  • • SIEM pipelines
  • • Documentation & SOP writing

Certifications

  • • CompTIA Security+ (SYO-701)
  • • Google Advanced Data Analytics
  • • Google Data Analytics

03. Certifications

CompTIA Security+

SY0-701 · Active

Industry standard certification validating skills in threat detection, SIEM operations, incident response, identity management, and security monitoring.

Google Advanced Data Analytics

Google · Professional Certificate

Focused on predictive modeling, machine learning, Python analysis, and data driven decision making.

Google Data Analytics

Google · Professional Certificate

Covers SQL, Tableau, data cleaning, dashboards, and analytics workflows used in business environments.

04. Projects

Nessus Vulnerability Scanning Lab

Vul Scanning · Nessus Essentials · Network Discovery · Reporting

Built a small lab using Kali and Metasploitable and ran an authenticated Nessus scan to identify vulnerabilities. Reviewed the findings and created a report highlighting key risks and recommended remediation steps.

Skills: Vulnerability Scanning, Host Discovery, Authenticated SSH Scanning, Malware Detection, Remediation Analysis.

➜ Learn more

ServiceNow ITSM Implementation Lab

ServiceNow ITSM · Incident · Problem · Change · Governance

Configured a full ServiceNow ITSM environment covering Incident, Problem, and Change Management. Set up ticket workflows, assignment rules, and UI policies to ensure consistent routing, proper documentation, and controlled change processes.

Skills: ServiceNow ITSM, Incident Management, Problem Management, Change Management, UI Policies, and Risk Assessment.

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Enterprise Entra IAM Lab

Microsoft Entra ID · IAM Simulation · RBAC · Audit & Monitoring

Built a Microsoft Entra ID lab to simulate identity and access management in an enterprise environment. Created users and groups, set up role based access, and performed common helpdesk tasks like password resets and account changes. Also reviewed sign in activity and audit logs to understand user behavior and track changes.

Skills: Entra ID administration, identity lifecycle management, RBAC governance, authentication monitoring, audit investigation, helpdesk IAM workflows.

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Azure Sentinel Threat Analysis

SOC Lab · Azure VM · Microsoft Sentinel · KQL

Deployed a Windows VM in Azure as a honeypot to capture real world attack activity. Collected event logs in Microsoft Sentinel, used KQL to analyze failed login attempts, and visualized attacker activity from different locations.

Skills: Azure administration, NSG configuration, Windows event logging, KQL analytics, SIEM operations.

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Active Directory Beginner Lab

Windows Server · AD DS · DNS · IAM · Helpdesk

Built an Active Directory lab using Windows Server 2022. Set up a domain, created users and groups, organized OUs, and managed access through group based permissions. Also performed common helpdesk tasks like password resets and account unlocks.

Skills: AD DS configuration, DNS setup, user lifecycle management, group/OU design, IAM fundamentals, helpdesk operations.

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Telco Customer Churn Analysis

Python · ML · SHAP

Analyzed telecom customer data using Python to predict which customers might leave. Cleaned the data, built machine learning models, and used SHAP to understand the key factors driving churn.

Skills: Pandas, Scikit-Learn, Feature Engineering, Model Evaluation, SHAP Explainability.

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Windows Sysmon Threat Detection Lab

Windows 10 · Sysmon · MITRE ATT

Built a Windows 10 lab with Sysmon to monitor and analyze system activity. Simulated attacker behavior and used event logs to track processes, network connections, and changes on the system, mapping findings to MITRE ATT&CK.

Skills: Sysmon, Windows Logging, Threat Detection, MITRE Mapping, Reporting.

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Operations Management Analysis

Excel · KPI dashboards

Analyzed manufacturing data in Excel to track key performance metrics like delivery, cost, and retention. Built dashboards and used formulas to identify trends and highlight areas for improvement.

Skills: KPI Development, Excel Modeling, Advanced Formulas, Dashboard Design.

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Cyclistic Rider Behavior Analysis

R · Tableau

Analyzed bike share data using R to understand how different customer types use the service. Identified usage trends across days and seasons, and built Tableau dashboards to highlight key insights.

Skills: R Programming, Data Manipulation, Cohort Analysis, Tableau Visualization.

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Bellabeat Smart Device Usage Analysis

Fitbit Data · Story Insights

Analyzed Fitbit data to understand user activity, sleep patterns, and overall engagement. Identified trends across days and behavior types, and provided insights to support product and wellness recommendations.

Skills: Exploratory Data Analysis, Data Cleaning, User Segmentation, Data Storytelling.

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Landscape Database Revitalization

SQL Server · ETL

Redesigned a messy database into a clean, structured SQL Server system. Organized tables, set up relationships, and built queries to make the data easier to use for reporting and analysis.

Skills: Relational Schema Design, Data Normalization, SQL Optimization, ETL Development.

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World Layoffs SQL Data Cleaning

SQL pipeline · Standardization

Built a SQL pipeline to clean and standardize global layoffs data. Removed duplicates, fixed inconsistent fields, and prepared the dataset for reliable analysis and reporting.

Skills: SQL, SSMS, Window Functions, Data Quality, Data Standardization.

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Quantitative Decision Modeling

Excel · Modeling

Used Excel to build models that support decision making under different scenarios. Applied techniques like simulation, optimization, and decision trees to analyze outcomes and recommend the best options.

Skills: Optimization, Simulation, Decision Modeling.

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05. Experience

Facility Support Manager

GBA Associates LP · Defense Health Headquarters

Oversee daily facility operations, coordinate vendors and contractors, manage work orders, and support building maintenance and infrastructure projects across a federal campus.

March 2025 — Present

Falls Church, Virginia · on site

Pro Sales Associate

Lowe’s Companies, Inc.

Supported contractors and business customers with quotes, orders, and material coordination. Helped plan deliveries and resolve issues on tight timelines.

January 2022 — March 2025

Fairfax, Virginia

Building Materials and Lumber Associate

Lowe’s Companies, Inc.

Assisted customers with product selection, maintained inventory, and ensured a safe and organized sales floor.

January 2021 — December 2022

Fairfax, Virginia

06. Contact

Let’s connect

For roles in security operations, IT systems analysis, or data analytics. I’m happy to discuss opportunities, projects, or hands on lab work.

Contact Information

Location

Fairfax, Virginia, United States

Email

cj.aguirr3@gmail.com

Map reference for Fairfax, Virginia